Terms Of Service

Mr. Mike’s Home Repair
Effective Date: 02/11/2026

Welcome to the website of Mr. Mike’s Home Repair (“Company,” “we,” “us,” or “our”). By accessing or using our website, requesting an estimate, scheduling services, or engaging with our business in any way, you agree to the following Terms of Service (“Terms”).

If you do not agree with these Terms, please do not use our website or services.

1. Company Information

Mr. Mike’s Home Repair provides residential and commercial repair, renovation, and related construction services in North Carolina and surrounding areas.

STATEMENT OF FAITH

  1. Mr. Mike’s Home Repair is a Christian-owned company built on faith in Jesus Christ. Our beliefs guide how we treat our customers, our team, and our community.

  2. We are committed to operating with integrity, honesty, humility, and excellence in everything we do. While we openly acknowledge our faith, we proudly serve customers of all backgrounds with professionalism and respect.

For questions, please contact:

Phone: 413-367-6453
Email:support@mrmikeshomerepair.com
Business Address: 100-B Maypatch Rd, Jacksonville, NC 28546

2. Services

Mr. Mike’s Home Repair provides residential and commercial repair, maintenance, installation, and related construction services.All services are subject to availability, scheduling, and written estimates or agreements where applicable.Scope of work, pricing, and project details will be outlined in estimates, invoices, or written agreements provided to the customer.

3. Communication Consent

By contacting Mr. Mike’s Home Repair, providing your phone number, or requesting services, you consent to receive communications from our company including phone calls, emails, and SMS/text messages related to your service request.These communications may include: appointment scheduling and reminders, service confirmations, job progress, updates estimates and invoices, payment reminders, customer support communications, occasional business updates related to our services

4. SMS/Text Messaging Program

Mr. Mike’s Home Repair uses SMS messaging to communicate with customers regarding services and appointments.Program Name:
Mr. Mike’s Home Repair Messaging ProgramProgram Description:
Customers may receive SMS text messages regarding:appointment scheduling and remindersservice updates and technician arrival notificationsproject communicationsestimates and invoicespayment confirmationscustomer service communicationsMessage frequency may vary depending on your service needs and communication preferences.Message and data rates may apply depending on your mobile carrier plan.

5. Opt-Out Instructions

You may opt out of SMS communications at any time.To stop receiving text messages from Mr. Mike’s Home Repair, reply STOP to any message.After sending STOP, you will receive a confirmation message and will no longer receive SMS communications unless you initiate contact again.

6. Help and Customer Support

For assistance regarding our messaging program or services, reply HELP to any text message or contact us directly:Phone: 413-367-6453
Email: support@mrmikeshomerepair.com

7. Privacy Policy

Your privacy is important to us.Information collected through our website, services, or communication systems is handled according to our Privacy Policy.You may review our Privacy Policy here:
[Insert Privacy Policy Link]We do not sell or share customer information for third-party marketing purposes.

8. Payment Terms

Payment terms for services are outlined in estimates or invoices provided to the customer.Deposits, payment schedules, and final payments may vary depending on project scope.Accepted payment methods may include:credit or debit cardcashcheckelectronic payment servicesbank transferFailure to pay for completed services may result in collection efforts as permitted by law.

9. Scope of Work

Estimates and contracts provided by Mr. Mike’s Home Repair include only the services specifically described.Additional work requested or required due to unforeseen conditions may result in additional costs, which will be discussed prior to proceeding when possible.

10. Scheduling and Delays

Project timelines may be affected by factors outside our control including:material availability, weather conditions, permitting or inspections, customer availability, unforeseen structural or mechanical issues. We make reasonable efforts to complete work within expected timeframes but cannot guarantee exact completion dates.

11. Customer Responsibilities

Customers agree to:provide reasonable access to the work area, remove personal belongings from the work area when possible, maintain safe conditions for workers during scheduled serviceDelays caused by lack of access or unsafe conditions may result in rescheduling.

12. Use of Project Photos

Mr. Mike’s Home Repair may photograph projects before, during, and after work completion for documentation and marketing purposes.Photos will not intentionally include identifying personal information unless permission is granted.Customers who wish to opt out must notify the company prior to the start of work.

13. Limitation of Liability

To the fullest extent permitted by law, Mr. Mike’s Home Repair shall not be liable for indirect, incidental, or consequential damages arising from the use of our services.Liability for any claim related to services provided shall not exceed the total amount paid for the specific service giving rise to the claim.

14. Changes to These Terms

Mr. Mike’s Home Repair reserves the right to update these Terms of Service at any time.Updates will be posted on this page with a revised effective date.Continued use of our services after updates constitutes acceptance of the revised terms.

15. Acceptance of Terms

By using our services, contacting our business, or receiving communications from Mr. Mike’s Home Repair, you acknowledge and agree to these Terms of Service.