Privacy Policy

Last Updated: 12/01/2025

Mr. Mike’s Home Repair (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, request services, or interact with our business.

1. Information We Collect

We may collect the following information:

Personal Information

  • Name

  • Address

  • Email address

  • Phone number

  • Service details

  • Photos or videos of projects performed at your property

  • Payment-related information (processed securely through Jobber. Any payment information saved is between the client and Jobber directly)

Automatically Collected Information

  • Device information

  • IP address

  • Cookies and usage data

  • Analytics data from Google, Facebook, or similar services

2. How We Use Your Information

We may use collected information for:

  • Scheduling, estimating, and performing services

  • Processing payments through Jobber

  • Customer communication and support

  • Improving our website and advertising

  • Internal business records

  • Showcasing project results on social media, marketing, or our website
    (We do not typically identify customers by name unless permission is given.)

We do not sell your personal information.

3. Third-Party Services

We use trusted third-party providers who may collect or process data:

Jobber

Used for:

  • Online payments

  • Storing customer information

  • Scheduling and communication
    Jobber has its own privacy policy that applies to their handling of your data.

Google (Analytics, Ads, Cookies)

Google may collect browser and usage data to help us understand site performance and advertising effectiveness.

Social Media Platforms

Content posted by us (including photos of completed projects) may appear on Facebook, Instagram, TikTok, or other platforms.

We do not control how these external companies use or store information.

4. Photos & Project Documentation

We routinely take photos and videos of:

  • Work performed

  • Before/after results

  • Customer property (exterior or interior depending on service)

These may be used for:

  • Marketing

  • Social media

  • Advertising

  • Portfolio documentation

We do not typically identify customers by full name unless they provide permission.

If you wish to opt-out of photo usage, you can request this at any time.

5. Data Storage & Security

  • Customer information is stored securely within Jobber.

  • We use reasonable administrative, technical, and physical safeguards to protect stored data.

  • We never store full credit card numbers on our website.

6. Sharing of Information

We may share your information only with:

  • Jobber (for payments & scheduling)

  • Legal authorities (if required by law)

  • Service providers who support our business (hosting, analytics)

We do not sell, trade, or rent personal information.

7. Your Rights

You may request at any time:

  • Access to your information

  • Updates or corrections

  • Removal of your personal data (if legally permissible)

  • That no photos of your property be used in marketing

Requests can be made at:

📧 [Insert Your Business Email]

8. Cookies

Our website may use cookies for:

  • Analytics

  • Functionality

  • Advertising performance

Users may disable cookies in their browser settings.

9. Children’s Privacy

We do not knowingly collect information from individuals under the age of 13.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The date at the top reflects the latest revision.

11. Contact Us

If you have questions about this Privacy Policy or the handling of your information, contact:

Mr. Mike’s Home Repair
Email: Mike@mrmikeshomerepair.com
100-B Maypatch rd

Jacksonville, NC 28546